A year-long partnership to strengthen operations, share their story, and deliver results.
Challenge
A high-performing pharmacy enterprise was ready for its next level of growth. It wanted to build on its success, grow its leadership, and share its value more clearly inside and outside the system.
Solution
Over a full year, we worked alongside the pharmacy team across strategic operations, communications, and project execution. Together, we lifted quality performance, turned data into real-time insight, automated manual work, and shared the enterprise’s vision inside and outside the system.
Results
>30x
return in one year
Together, the year’s initiatives returned more than 30 times the investment, driven by saved fees and cost avoidance. Recurring annual savings alone are worth more than 1.5 times the cost of the partnership.
~75k
shared the vision with patients, staff, and the public.
Talks, articles, and a multi-channel campaign shared the vision with the patients, staff, and the public.
Dozens of metrics, one live view.
Data from across every pharmacy service now updates in real time, so leaders see workforce productivity without waiting on manual reports.
16
initiatives in 12 months
Quality, automation, analytics, leadership, and communications, each moved from plan to action.
On average, more than one initiative moved to action every month.
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