Case Study

Infusion Services Expansion

Case Study
Infusion Services Expansion
Setting
Health System
Key Services

Bringing infusion care beyond hospital walls, closer to where patients are.

Challenge
Across this health system, care was moving beyond the hospital, opening new ways to serve patients. Infusion services, however, grew site by site, and the system had no enterprise view of where to go next. With new therapies raising the stakes, the system needed to get safety, access, and economics right.
Solution
We mapped current infusion services against market opportunity and patient need in every care setting. Working side by side with leadership, we then developed a set of strategic options, each with its own operating model and financial projections. The result was a prioritized plan the system could carry out with confidence.
Results
THE PAYOFF OF A COMPREHENSIVE APPROACH

+30%

estimated increase in annual revenue

Growing site by site risks investing in the wrong places, but a systemwide view can protect against that. By weighing opportunity and need across every site of care, we gave leaders a data-backed plan showing where expansion would deliver the most value.
Source: Waves financial model
Additional Outcomes

Leadership aligned on where to grow next.

Replaced site-by-site guesswork with one shared, data-backed view of where infusion demand was headed.

A faster path from strategy to action.

Delivered a plan leaders could act on immediately, rather than a report that sat on a shelf.

Investments prioritized with confidence.

Each expansion decision came with clear rationale on safety, access, and economics.

A model built to scale.

The approach can extend to future service lines and sites, well beyond this expansion.

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